Paul Hardcastle - Blew My Mind [ Ibiza Mix ]

"MyBizzHive provides an all-in-one, easy to use online business management solution for professionals service providers! Look like a professional business, build trust with your audience and grow your business! Focus on winning customers, doing what you love and less on administrative tasks like invoicing and payments. Event professionals- Decorators, Performers & Entertainers, Ball

On 29th May 1987, a huge festival was held on the island of Ibiza, at a venue called Ku Club. Titled 'Ibiza '92', the event was held to celebrate Spain hosting the Olympic Games in 1992. Along with many other artists, Freddie Mercury appeared with Montserrat Caballé to showcase the song they had been working on - seventeen months before it was released as a single. Freddie Merc

Schwarz & Funk - Rainy Ibiza

Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry.

Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I always believe in name-drops to keep your attention. So I would say Christian, the next point I’m making, if you’re not going to say ‘Christian’ five times in one minute, then I think you should focus on the pronoun. So at least every sentence, I can say ‘you’re/your’ and do about a qua

If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s eye. We can talk about Billy’s baseball game and your promotion that you just had or the company adversary for a second because I don’t feel like I’m angling a call or stuffing something in there. I believe that anybody has the chance to make that connection. And it just doesn’t have to be i

When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective. It starts with setting the right mindset and the relationship you have with the agent. Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of

Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor

In The Biz Podcast By Tany Mujikwa. Interview with “The Sales Extraordinaire”.(I.T.B.) Episode 60. This Podcast was designed to be outlet for anyone that works in the Service Industry! We may not always have the opportunity to speak our minds when we are on the clock, so this podcast is our opportunity to kick back and let loose (Without getting fired!). In this Podcast we discuss curre