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Poolside - Contact
Poolside - Contact
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Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry.
Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of
Views: 529
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Views: 512
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Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I always believe in name-drops to keep your attention. So I would say Christian, the next point I’m making, if you’re not going to say ‘Christian’ five times in one minute, then I think you should focus on the pronoun. So at least every sentence, I can say ‘you’re/your’ and do about a qua
Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I alwa
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This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained o
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space
Views: 492
Uploaded: 2 years ago
 
Views: 486
Uploaded: 2 years ago
 
If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s eye. We can talk about Billy’s baseball game and your promotion that you just had or the company adversary for a second because I don’t feel like I’m angling a call or stuffing something in there. I believe that anybody has the chance to make that connection. And it just doesn’t have to be i
If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s
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Views: 422
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Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor
Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing
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The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #theprovenentrepreneur Richard’s journey in the call center space is filled with twists and t
The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center https://costa
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2010: The Year We Make Contact
2010: The Year We Make Contact
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In this comprehensive tutorial, we present an effortless guide to adding contacts in Microsoft Office 365. Whether you are a beginner or an experienced user, this step-by-step walkthrough will help you seamlessly build and manage your contact list within the Office 365 platform.
In this comprehensive tutorial, we present an effortless guide to adding contacts in Microsoft Offic
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Paul G’s Corner podcast guest Richard Blank. Contact Centre Nearshore CEO speaks the truth about BPO. Our “THINGS I WANT TO KNOW” Podcast Dives Into Subjects That Are Not Well-Known Or Professions That Elude Our Everyday Ho-Hum Lives. I Decided To Do This Podcast And Give These Good People A Voice. Because It Covers The Fringe Of Modern Life, Many Interesting People Are Waiting In Lin
Paul G’s Corner podcast guest Richard Blank. Contact Centre Nearshore CEO speaks the truth about B
Views: 32
Uploaded: 1 week ago