Love story of the boss and employee

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The Rules of the Jungle

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Focus on the pronoun But if you’re asking me to speak, I think you do one or two things: I always believe in name-drops to keep your attention. So I would say Christian, the next point I’m making, if you’re not going to say ‘Christian’ five times in one minute, then I think you should focus on the pronoun. So at least every sentence, I can say ‘you’re/your’ and do about a qua

If the client says my name, in the body of the call, I hit Nirvana, I got it, I nailed the bull’s eye. We can talk about Billy’s baseball game and your promotion that you just had or the company adversary for a second because I don’t feel like I’m angling a call or stuffing something in there. I believe that anybody has the chance to make that connection. And it just doesn’t have to be i

For doing this for so long. Excellent. Okay. All right. So now, now we have an understanding of how it all came to be. So, uh, now we want to kind of get into, uh, some of the sales related questions, right. And tap into that, that great wisdom that you've accumulated over the 14 years. There's so much emphasis on cold email these days in selling. Why should the use of the phone s

Michael Neuendorff: Uh, when we talk about that, the, uh, the last question is when should a business consider using a call center like yours? What's the thought process that one would go through to make that decision? Richard Blank: That's a very good question. And if I may, I have to, I guess, say something for my, my own piece. I would prefer Michael, that people choose me for meri

Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call Phonetic: a term ‘representing the sounds and other phenomena of speech’ (Merriam Webster Dictionary). Why is this useful in the realm of call centers? Phonetic is a great contact center tool a fundamental part of good customer service, one that is designed to clarify communication part of a trainer’s toolkit. Rhetor

The following presentation has brought you by KM media.pro, please visit KM media.pro for more inform. Now stay right where you are as we present. Welcome to positive talk, radio, evolving ideas, one conversation at a time, great guests, dynamic stories and interviews. Plus new thoughts on a wide range of topics and concepts. I hope that you'll hang with me. Kevin McDonald, my friends. And

How difficult is it to get the lingo of, um, American English from Spanish? The, the words are said differently and stuff. How difficult is it to, to use English as a second language? Well, most of these individuals, once again, have been speaking English since they were very young, but I, I have a trick for that. There there's a couple different things. If they don't know certain sla

Louisiana Country Boy: Can you please if it's okay, and again, just tell the people about the other side of Richard I, not the personal side, not the business side of Richard, the business side of Richard. I mean, I mean, you ain't got to now. You ain't got to you. You know, you tell me. I, Well, Richard Blank: it's my pleasure. I, you know, I'm a CEO of a, of a biling

Well, I know you say of course, but that is a very enlightened viewpoint. There are a lot of companies that just don't operate that way. There are CEOs that cannot find their way to the employee lunchroom. I'm willing to bet that, you know, your way there, not only that I know everybody's name and besides that, I have a gamification culture here. So I play pinball and Pacman with

Louisiana Country Boy: Oh, get ready, Get ready, Get ready. Here we go. Here we go. Here we go. Oh yeah. Answer me, boy. The Louisiana country coming internationally. Wait a minute, I'm gonna say more time. Coming at love internationally. Ooh, that's a big old word for the old country boy internationally. Look it here. Oh look here. Old country boy going tell y'all I I I'm just

The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #theprovenentrepreneur Richard’s journey in the call center space is filled with twists and t

Good Lord. I had no idea how complicated this whole whole system is. And, but at the end of the day, when somebody gets trained, like you're talking about, they can do anything and go anywhere and sell anything. And because they get it, they, they understand how it all works. Well, just like you see in the movies of the Wolf of wall street, Glen Gary, Glen Ross, or the closing scenes in boile

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On the CEO Secrets for Executing Strategy podcast, your host, Wayne Washington, encourages CEO's to share not only their expertise, but also how they achieved their success. Wayne uses a conversational approach and seeks authentic and engaging CEOs willing to share their struggles as well as their success stories. FME CEO and CEO Secrets for Executing Strategy podcast host Wayne Washington

On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. How to Build a World Class Call Center | Richard Blank | Show 95 description On this episode of the Inside BS Show, Dave Lorenzo interviews Richard Blank, the owner of a call center in Costa Rica. 00:00 How to Build a World-Class Call Center 01:02 What are the unique qualit

Welcome to Choppin with Fire, nominated by the 2022 Podcast People's Choice awards as the best business podcast. We are glad you are here and look forward to providing quality content that helps everyone to "chase their own dreams!"Our podcast covers a variety of topics that include: Self-development, entrepreneurship, investing in crypto, & other topics that surround providing

Inspirational lessons to help you navigate through life by realizing the self improvements needed to establish the greatness within your spirit. “Let Your Spirit Thrive” -Tamara Demery In this week's episode of the Inspiriting With T podcast, T interviews Richard Blank, the influential CEO of Costa Rica Call Center (CCC). He shared his most remarkable life moments that led him to bui

What Makes You Happy Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Jake Pearson discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expressio

The BRILLIANCE + PASSION Podcast highlights entrepreneurs, business creators, and brilliant minds, like you, who reveal what they are doing to make the world a better place by being part of it. Get inspired by their journeys and stories! You’ll discover innovative ways to make a difference for your community, market, and audience – from those who’ve done it. The Brilliance Plus Passion Pr

CallumConnects Micro-Podcast is your daily dose of wholesome entrepreneurial inspiration. Hear from many different entrepreneurs in just 5 minutes what hurdles they have faced, how they overcame them, and what their key learning is. Be inspired, subscribe, leave a comment, go and change the world! Every entrepreneur featured has been recommended by one of our previous guests. Callum Connects s

Presented by your hosts Sun Soul X and Soul Toucha the Poet. We discuss various aspects of life as we see, experience and observe it through our lives and provide dialogue to it. Here and there we’ll also drop thoughts of the day and various history facts and much more to keep you entertained. You can also catch our live podcasts on YouTube and Facebook at The King & Eye Life Podcast respect