: I would describe myself as a very motivated person and an expert in nearly every aspect of the Vehicle Service Contract Industry. I love taking something that is broken or is a challenge and succeeding. I started in the VSC industry in 2011, owning my own direct marketing call center as a start-up with just two employees—which grew quickly to a company that did over $10mm per year in revenue. In 2014, I created an administrator to administer the contracts that the direct marketing firm I started sold, and by 2015 I dramatically expanded my company to enter into the automotive dealer distribution channel. I sold my call center in 2017 and exited the direct marketing business to focus solely on growing dealer business. Over the past 3 years, I have overseen the companies I lead grow by over 100% each year in annual revenue. Currently, I lead 3 companies that collectively generate over $75mm per year in annual revenue, and I anticipate that figure to exceed $100MM by the end of FY2020.

I am an experienced executive and an expert in all aspects of the administration of Vehicle Service Contracts, including product development, legal and regulatory compliance, advanced accounting methodologies and cash flow controls, tax strategy, reinsurance, rate analysis, client support, customer service, claims management, information technology management, and have a unique skillset in being familiar with the international F&I marketplace.

I believe the key to the success of the organizations I lead stem from a simple philosophy—I am responsive, transparent, accessible, and honest. These values set myself and the companies I lead apart from our competition and have been the key factor that has fueled our growth at all levels.

In my view, success should not be just measured monetarily, but in terms of the company's stability, reputation among others in the industry, and client and customer service.